Compliance 2020

This presentation will review innovative analytics programs that leverage unstructured data and e-Services system data to improve compliance, streamline business processes, and detect and address customer behaviors in e-Services.

This presentation will provide an overview of the business and technical aspects of return, fraud prevention, and audit analytics that the state of Illinois has put in place to identify and combat tax avoidance and other forms noncompliance. The presentation will examine the agency’s actions over recent years and its plans for future analytics initiatives.

Transportation will be departing from the hotel between 5:30 - 5:50 PM. The last bus will depart at 5:50 PM.

V12 provides exciting opportunities to more easily see how your agency or division is performing through the new KPI and metric functionality. In this presentation, there will be a demonstration of core metrics and a discussion of which measurements are key to your operational success. The session will also give you the opportunity to discuss benchmarking metrics with other agencies.

This presentation will provide a look into the new way to approach delinquent tax collections using analytics to refine and define targeted accounts that are most likely to require agency intervention to affect the collections. This approach allows an agency to deploy its resources in the most effective ways and leverage these scarce resources to the agency’s advantage.

This breakout session will provide a demonstration and discussion on the approaches to enhancing compliance by utilizing V12 e-Services.

This facilitated session is for sharing. The session will discuss how you use GenTax to perform your Collections work and create new innovations. Each participant will share what they have found to be most effective, as well as their processes: What do they automate? What do they offer as self-service? How do they measure their effectiveness? What challenges and successes do they have to share? Bring your successes and challenges and ask your GenTax colleagues for input.

This client panel will discuss steps their agencies have taken to prepare for V12 upgrades. Topics will include upgrade timelines, agency training approaches, customer outreach, and scope management given the new and exciting V12 features! A Q&A session will follow the panel, as well as recommendations for clients moving toward V12.

This facilitated session is for sharing how you have leveraged GenTax to improve your Audit program, how the Wayfair decision and changes to the federal tax laws have impacted your Audit program, and what are you doing about these impacts. What are your Audit successes and secrets? Be ready to share and learn from your peers in this free-flowing conversation on Audit-related topics.

Personal

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Business

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Premium

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Platinum

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Event Details
  • Start Date
    February 26, 2020 12:00
  • End Date
    February 27, 2020 17:00
  • Location