FAST RACC

RACC 2023
August 9th – 10th, 2023
Boston, Massachusetts

The FAST Revenue Agency Customer Conference (RACC) is an annual user conference hosted by Fast Enterprises and chaired by an agency representative from a GenTax® site.

RACC is a forum where FAST and GenTax® users gather to exchange “best practices” and share ideas on topics. The conference agenda addresses current topics that are of interest and relevance to many roles in a revenue agency.

All FAST client agencies are invited, and potential clients can attend upon request.

Check back here for more details.

2023 RACC Chair Meggan Swisher

A message from our chair, Meggan Swisher:

“I am excited to be the 2023 RACC Chair and to have the incredible opportunity to connect with other Tax and Revenue agencies.

We look forward to everyone joining us in Boston, Massachusetts for RACC 2023. The goal of RACC is to share valuable information and foster new ideas. To help us meet this goal, we NEED your ideas!  Please take a few minutes and complete the 2023 RACC topic survey.”

Why should you attend RACC?

The 2023 Revenue Agency Customer Conference (RACC) is designed to maximize your agency’s return on investment as a FAST client. Every year, FAST clients from across the country attend RACC to share business insights and learn new strategies to improve the customer experience. RACC is also your chance to learn about upcoming FAST features and solutions—and provide direct feedback based on your experience.  

This year’s agenda focuses on:

  • Enhancing operational efficiencies
  • Optimizing resources amid staffing shortages
  • Adapting new and emerging business practices

To make RACC as accessible and convenient as possible, we are holding it on August 9-10 in Boston, MA, immediately following the FTA Technology Conference and Exposition. 

Who should attend RACC?

We want everyone to know they can have a part in forming FAST’s future. More importantly, we want our agencies to have a voice and be recognized for the great work they constantly are producing.

When determining who should attend these conferences, consider:

  • Executives, division directors, and managers who play an essential role in each agency and are incredibly beneficial when it comes to making decisions and supporting new ideas; we always encourage their attendance at our conferences.
  • FAST solutions management overseeing the team directly working with FAST products and support. Much of the content presented is intended for our users and management supervising our solutions. Therefore those who utilize our software daily will benefit from an enhanced understanding of features, future advancements, and collaborative opportunities to provide feedback and suggestions for improvement.

We want each of our customers to know they are a part of something larger than their individual project. User conferences are a great way to connect with other users and increase agency knowledge each year. 

Getting to RACC!

Hotel Information:

The Westin Boston Seaport District
425 Summer Street, Boston, MA 02210
Tel: +1 617-532-4600

A hotel booking link will be provided once registration for RACC opens on June 1st!

Airport Information:

Boston Logan International Airport
Distance From Property: 2 Miles
Tel: +1 800-2356426

Browse our video library for past event content.

Contact Us

Reach out to the FAST Conference Team with any questions you may have relating to the conference.

7229 S Alton Way, Centennial CO 80112